Booking and Payment Terms

1. Reservation and deposit

After making a reservation, you will receive a confirmation and invoice by e-mail.

To make the reservation final, a deposit of 20% of the total amount must be paid within 48 hours of booking.

Payment can be made through:

• iDEAL
• Credit Card
• Apple Pay
• Bank Transfer

If the deposit is not received by the deadline, we reserve the right to cancel the reservation without further notice.

For reservations made within six weeks prior to arrival, the full amount must be paid immediately.

Special offers or promotional prices may require payment in full immediately.

2. Residual Payment

The balance of the reservation must be paid no later than six weeks before arrival.

If the balance payment is not received on time, we reserve the right to cancel the reservation. In that case, the cancellation conditions remain in effect.

3. Cancellation Policy

If you cancel up to six weeks before arrival, you receive the amount paid as a credit for another date, valid for twelve months. If you cancel after that, the full rent remains due and no refund is made.

We therefore strongly recommend purchasing cancellation insurance.

If the tenant terminates the stay early or does not use the accommodation, there is no right to a refund of (part of) the rent.

4. Deposit

A deposit of €150 applies to each reservation.

The deposit must be paid in cash to our on-site representative upon arrival.

The deposit serves as security for:

• damage to the accommodation
• inventory damage
• loss of goods
• additional cleaning costs if the accommodation is not left properly

The deposit may be increased for stays longer than 4 weeks.

If the deposit is not sufficient to cover damages or expenses, the landlord reserves the right to recover the remaining amount from the tenant.

5. Leaving the accommodation

Upon departure, the accommodation should:

• be left broom clean
• be free of waste
• to be left without dishes

Used linens can be left in a pile in the bedroom.

If the accommodation is not left according to the above guidelines, additional cleaning charges may apply.

6. Electricity

Electricity is fully included in the rental price. There is no separate settlement, regardless of consumption.

7. Mandatory additional costs

• Final cleaning of apartment: €85 per stay
• Final cleaning penthouse: €95 per stay
• Linen package: €20 per person per stay

8. Optional extras

You can add the following extras when making your reservation. They are added to the rental amount.

• High chair: €2.50 per night
• Travel cot: €4 per night
• Early check-in from 2:00 PM: €25 per booking
• Extra early check-in from 12:00 noon: €50 per booking
• Late check-out until 12:00 noon: €25 per booking
• Extra late check-out until 2:00 PM: €50 per booking

Standard check-in is from 4:00 PM and check-out is until 10:00 AM.

9. Late arrival or representative unavailable

No extra charges apply for a late arrival, or when our representative on site is unavailable. Next to the front door of the apartment there is a key safe with a code, and the entrance door of the building below has its own access code. Our representative shares these codes with you in good time, so that you can let yourself in even without being met in person.

10. Liability

The landlord is not liable for:

• loss, theft or damage to tenant’s personal property
• accidents in or around the accommodation
• failures in facilities such as electricity, internet or water that are beyond the landlord’s control